Girl 1: Are you sure you got the directions right?
Girl 2: Yes, it's on Vista del Mar.
Girl 1: Well, were on it and I don't see it.
Girl 2: There it is - wow, it's just a house.
Girl 1: We're you expecting something different?
Girl 2: Well, I thought it was a store.
Girl 1: I don't think she's open.
Girl 2: Well, we're just going to walk up to the door and say Hello Kaari we traveled all the way from (this is blurred) and she'll let us in.
Girl 1: There are no cars in the driveway.
Girl 2: There is a note on the door - what does it say?
Girl 1: Something about only being open when they are open.
And on and on the conversation goes until finally they realize their phone was still connected and they hang up. I get so many of these confused messages, here was one that happened a few weeks ago:
Girl 1: Oh my God, the message says they are only open one day a week!
Girl 2: How can that be - we came all the way from Phoenix??
Girl 1: What kind of shop can only be open one day a week?
Girl 2: Obviously they must not be doing very well.
Girl 1: How did you say you heard about this place?
Girl 2: I read about them in a magazine 3 years ago.
Girl 1: Well, they must be going out of business, no one can be only open one day a week.
What I really want to do is leave a message on our phone machine that says this:
Me: Hi, you've reached French General. We are open on Fridays from 11-4. The reason we are only open one day a week is because we are busy doing one of the following things: packing and shipping out our internet orders, picking up Sofia from school, writing a book, teaching a class, designing fabric or pulling together our monthly kits. Hope to see you on a Friday. Thanks for calling.
Molly and I also used to get some pretty interesting notes slid under the door at French General in New York. It seems some people understand that if you are running a shop, then you should be open 7 days a week from 10-6. Somehow I never understood that. I always figured since it was our shop, we could run it any way we liked as long as it was working for us. My dad, who comes from a wholesale and retail background never liked this mentality. He always thought we needed to be open at least 6 days a week and never close before 5! I remember one day after Thanksgiving I was sitting around my parent's house and my dad was horrified that we were not going to be open on the biggest shopping day of the year. Dad, I said, today will not be our biggest shopping day - our customers march to a different drummer. To this day, I think he is mystified that French General actually survives!